Hello, I'm working with Shopify markets, and I’ve set up the product/update and product_publications/update webhooks with the expectation of receiving notifications when a product is published or unpublished in a market. However, I’ve observed that these webhooks do not trigger for these specific actions.
Issue Details:
- The product/update and product_publications/update webhooks are correctly configured in my development store.
- The product/update webhook functions properly for other product updates, such as changes to the title or price.
- I do not receive any webhook notifications when updating the list of markets in which a product is published or unpublished.
Steps Taken:
- Configured the product/update and product_publications/update webhooks through the Admin GraphQL API and confirmed they were created successfully.
Here is the result of obtaining the store webhooks:
[
...
{
"endpoint": {
"callbackUrl": "https://mystore.com/shopify/product_publications_update"
},
"id": "gid://shopify/WebhookSubscription/1569427226915",
"topic": "PRODUCT_PUBLICATIONS_UPDATE"
},
...
]
- Tested various product updates (e.g., title, price) and received the appropriate webhook notifications.
- Attempted to publish and unpublish products across different markets set up through Shopify Markets.
- Checked the server logs to ensure there are no issues with receiving or processing the webhooks.
Despite these efforts, I am still not receiving webhook notifications when a product’s publication status changes in a specific market.
I would greatly appreciate any assistance with this issue. Thank you in advance.
