Not receiving order related webhooks

New Member
7 0 0

Hi there,

our app is processing a set of different webhooks from Shopify. We're receiving all of them without any problems so far.
Only exception are order related webhooks which Shopify doesn't seem to deliver.

We’re storing webhook events not only in server logs but also persist them in our database and can thus say with certainty, that we’re not receiving any order related webhooks.

I’ve attached a screenshot showing an excerpt of the webhooks registered for a dummy store we’re running on production for live tests. Please note that the orders/create webhook has been registered successfully, but we’re not receiving it. We're not only seeing the issue for this single store but across all of them.

Can anyone help?

Many thanks for your efforts in advance!! 


Reply 1 (1)

Shopify Staff (Retired)
63 10 15

Hey there, I'm not seeing any events attached to those IDs, could you DM we the shop ID & the endpoints and I can have a look at what's happening with your webhooks

mrad | Developer @ Shopify 
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