Null response from Shopify webhook for shipment_status and tracking_company

Null response from Shopify webhook for shipment_status and tracking_company

Asbjørn
Visitor
3 0 1

When marking an order as fulfilled in our development store this is (part of) the payload from Shopify's webhook:

{ "id": 2525395943574, "order_id": 2667735023766, "status": "success", "created_at": "2020-08-14T09:29:40-04:00", "service": "manual", "updated_at": "2020-08-14T09:29:40-04:00", "tracking_company": null, "shipment_status": null,

Why is the tracking_company and shipment_status "null"? A tracking number and company was filled in when marking the order as fulfilled.

Replies 2 (2)

mikedasilva
Shopify Staff (Retired)
61 7 13

Hi @Asbjørn 

I can try and look into why this might be the case. What topic were you subscribed to when you received this webhook?

Cheers,

Mike

To learn more visit the Shopify Help Center or the Community Blog.

Asbjørn
Visitor
3 0 1

Hey Mike,

We are subscribed to the Webhook topic: fulfillments/update