Order Creation Webhook sending orders with missing address information

2 0 2

We started receiving orders from the 2020-07 order creation webhook yesterday on Sep 28 2020 with missing order information such as "shipping_address", "billing_address", etc. Does anyone know of any changes that might be causing this?

Replies 2 (2)

1 0 1

We are also noticing the same thing.

Sometimes the "shipping_address" and "billing_address" are missing and sometimes even the "line_items" are not there. This leads to inconsistent data and this has been occurring more frequently now.

Shopify Partner
1033 86 285

 I do recall seeing another thread on here recently, where orders/update webhooks were missing the modified address elements. Perhaps if you include a Shopify request ID value in this thread as an example the Shopify staff can check it out and feedback some.