Topics covering webhook creation & management, event handling, Pub/Sub, and Eventbridge, in Shopify apps.
After an order is created, when we edit the shipping address for that order, the "order/updated" webhook is not fired.
It happened recently as never we had any problem with it before.
Also it seem that if we make any other changes, we receive well the "orders/updated" webhook, for example editing the notes.
Did anyone also experience the same problem ?
It's maybe not related but we subscribe to the webhooks via graphQL with webhookSubscriptionCreate
Hello Renan, this is a problem that's been effecting a few merchants and we've been looking into today, I'll give you an update as soon as possible. Thank you
mrad | Developer @ Shopify
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I am sitting with the same problem. Changes to the Shipping Address do not fire any webhooks. This is causing a lot of support calls and confused customers on our side. Would be great to get some feedback on this.
@mrad ?
When will this be fixed? This issue has been going on for a long time.
we are seeing this too
Hey All! This issue has been looked into, a fix to ensure the order update webhook is fired on an order shipping address update is coming soon
mrad | Developer @ Shopify
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We also have this issue.
Is there any update on this issue?
Regarding "Hey All! This issue has been looked into, a fix to ensure the order update webhook is fired on an order shipping address update is coming soon"
Can you please confirm -
Has this fix been pushed? Thank you -
@mrad Any update on this? It was supposedly fixed back in 2017 but myself and others are still seeing this issue.
Rest API 2022-01. Using a private app. Other order edits are coming in fine. My store was created in 2015 or something, if that matters.
Edit: Oh - It works. I just expected this to be an Order EDIT not an Order Update. Don't order updates get called for a whole slew of things? There really should be a list, rather than trial and error experimentation.
Hi we are seeing the same issue - is there any update?