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Partner Dashboard Webhook Delivery Metrics & Retry Count

Partner Dashboard Webhook Delivery Metrics & Retry Count

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Excursionist
28 1 12
‎03-20-2021 01:57 PM

I see errors in the dashboard due to a timeout or 503 but every one has a retry count of 0:

Screen-Shot-2021-03-20-at-1.54.40-PM.jpg

Once in a while I will see a count of 1.

This is confusing because it implies that most failures are never retried. I would expect to see a count of 1 if they were. What is going on here? Are these 0 retry count failures never being retried. This would be a problem and is contrary to the webhook docs.  

 

Anyone else seeing or confused by this?

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Excursionist
28 1 12
‎03-23-2021 08:30 PM

I see problem. There are no retries because it is filtered to show failed. If you take the failed filter off you see it was successful with a retry count of 1. 

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