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Product Update Webhook isn't triggering

Product Update Webhook isn't triggering

seanhesl
Shopify Partner
25 0 2

I'm try to use the product update webhook to track when products are updated on my store. I'm using power automate to as the subscriber.

 

I set everything up and tested it using the test functionality on shopify and power automate and everything worked flawlessly. But when I save the flow and update a product (tried both the price and title field) on shopify, nothing seems to be sent to the Power automate end point which worked for the test.

 

Does anyone have an idea why the api call isn't being sent? Or if it is, why am I not seeing any events on the power automate side?

Replies 2 (2)

paul_n
Shopify Staff
1828 199 435

Not sure what I'm missing, but we don't support Power Automate here. You might have better luck on a Power Automate forum

Paul_N | Flow Product Manager @ Shopify
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seanhesl
Shopify Partner
25 0 2

Well everything works fine when I send a test from Shopify's side so I assume it's something to do with the webhook not triggering when an update is made.