Solved

Protected data warning when approved?

few_meaning
Shopify Partner
20 3 2

Looking at my application I'm seeing that I'm both approved for protected customer data access, but also that I have a warning about it.

few_meaning_0-1685559489856.png

few_meaning_1-1685559514171.png

 

What do I need to do to address these warnings that hasn't been done by the existing approval?

Accepted Solution (1)

cdarne
Shopify Staff
30 5 14

This is an accepted solution.

Hi!

 

If you've already requested access to protected customer data for your App in the Partner Dashboard (https://shopify.dev/docs/apps/store/data-protection/protected-customer-data), then you might just need to update the API version of you webhook subscriptions (https://shopify.dev/docs/apps/webhooks#api-versions).

 

Cheers,
 
Cedric | Developer @ Shopify

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 2 (2)

cdarne
Shopify Staff
30 5 14

This is an accepted solution.

Hi!

 

If you've already requested access to protected customer data for your App in the Partner Dashboard (https://shopify.dev/docs/apps/store/data-protection/protected-customer-data), then you might just need to update the API version of you webhook subscriptions (https://shopify.dev/docs/apps/webhooks#api-versions).

 

Cheers,
 
Cedric | Developer @ Shopify

To learn more visit the Shopify Help Center or the Community Blog.

bilal87
Shopify Partner
7 0 0

I am stuck at getting approved. Do I just have to fill the form or implement some special standards in my app to get the protected data access approved, my app is stuck to get approved due to this compliance as my app uses order api but due to these rules I am unable to fetch data please guide.