Receiving orders fulfilled webhook with empty payload.

Receiving orders fulfilled webhook with empty payload.

Joanne88
New Member
8 0 0

We have been receiving shipping updates using the orders/fulfilled webhook for several months.  This morning we received several posts with an empty payload (rather than the shipped order).  This has not happened before and I am concerned that there are shipping updates we aren't getting.  Is anyone else having this issue?

Replies 3 (3)

mrad
Shopify Staff (Retired)
63 10 15

Hello, could you please dm the id o f your shop, or the IDs of the webhooks & I'll have a look

mrad | Developer @ Shopify 
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Joanne88
New Member
8 0 0

I DM'd you the webhook ID.  It is possible that the data wasn't empty but just not recognized as a Shopify order.  (I am having trouble seeing my Azure function logs, so I can't be sure.)  But something was definitely strange.   Haven't seen any since this morning and there were 3 or 4 between 8AM and maybe noon.  Thanks.

Joanne88
New Member
8 0 0

We have received several more webhooks with empty payloads this morning.  I have coded to get around them, but I'd still like to confirm this is happening from Shopify.