Our Partner & Developer boards on the community are moving to a brand new home: the .dev community forums! While you can still access past discussions here, for all your future app and storefront building questions, head over to the new forums.

We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Receiving orders fulfilled webhook with empty payload.

Receiving orders fulfilled webhook with empty payload.

Joanne88
New Member
8 0 0

We have been receiving shipping updates using the orders/fulfilled webhook for several months.  This morning we received several posts with an empty payload (rather than the shipped order).  This has not happened before and I am concerned that there are shipping updates we aren't getting.  Is anyone else having this issue?

Replies 3 (3)

mrad
Shopify Staff (Retired)
63 10 15

Hello, could you please dm the id o f your shop, or the IDs of the webhooks & I'll have a look

mrad | Developer @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

Joanne88
New Member
8 0 0

I DM'd you the webhook ID.  It is possible that the data wasn't empty but just not recognized as a Shopify order.  (I am having trouble seeing my Azure function logs, so I can't be sure.)  But something was definitely strange.   Haven't seen any since this morning and there were 3 or 4 between 8AM and maybe noon.  Thanks.

Joanne88
New Member
8 0 0

We have received several more webhooks with empty payloads this morning.  I have coded to get around them, but I'd still like to confirm this is happening from Shopify.