Retrieve App uninstall feedback

Retrieve App uninstall feedback

Tony49
Shopify Partner
36 2 6

I have an "app/uninstall" webhook configured.  When the app is uninstalled, I get back a "shop" XML telling me which shop uninstalled my app.  Where do I get or request the uninstall feedback?  Is there anyplace to get it so we can learn what users thinking (assuming they fill it out).

Replies 4 (4)

Pcastro
Shopify Staff
15 0 4

Hello @Tony49 

 

I found a similar question to yours here Delete App Feedback. Would the accepted solution work for you? 


Best regards,

Paco

To learn more visit the Shopify Help Center or the Community Blog.

Tony49
Shopify Partner
36 2 6

It doesn't say where to go in partners dashboard.  Do you know where to find it in Partners Dashboard?

Pcastro
Shopify Staff
15 0 4

Can you see a graphiQL link in the Dev Tools section on the left?

To learn more visit the Shopify Help Center or the Community Blog.

Tony49
Shopify Partner
36 2 6

So, to be clear, you don't know how to see it in partner's dashboard, as per the link you sent me earlier?

 

Also, I have no idea how to find this information using graphiQL link.  I assume you mean the tool at https://shopify.dev/apps/tools/graphiql-admin-api.  This tool looks like a read only tool, or something that needs to be installed in a store.  Since this is after someone has uninstalled it from the store, I don't see how that helps, especially since I don't own the store.  Am I missing something?

 

I have only use graph API one time.  It is kind of confusing.  I know it is powerful, but mostly overkill  for what I need.

 

Still think it would be best if this information was actually communicated in the app uninstall message.  Or it should be easily accessible in partner's dashboard.  I don't think we should have to query for it.  But maybe I am missing something obvious.  Please enlighten me.

 

I will ask there as well.