Shopify App Rejected Due to Webhooks Error

Jagandwolf
Shopify Partner
1 0 0

Has anyone had experience being approved for a Shopify app and passing the verification process for webhooks?

Our app has been rejected twice even though we're using a service called HookDeck and can view the shopifyapp review test and the response for a 401 for unauthorized Webhook calls and also 200 for successful ones, which we even provided in screenshots on the next app resubmission while also even turning on HookDeck's own approved shopify hmac verification process for webhooks and was rejected again.

 

Could anyone provide any insight on why the rejection is happening even though based on the shopify docs, it should be approved? Help would be greatly appreciated.

 

Screen Shot 2021-12-31 at 8.51.43 AM.pngScreen Shot 2021-12-31 at 8.42.03 AM.pngScreen Shot 2021-12-31 at 8.41.51 AM.png

 

I've provided screenshots below.

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