Shopify paid/order webhook has no checkout_id field

Shopify Partner
72 1 7

Hi, some of the shops that have installed our app have paid/order webhooks with no checkout_id field, its set null. Its like 0.5% from all of our transactions.


What could be the reason?

Reply 1 (1)

Shopify Staff
254 20 65

Hard to say exactly without an example order, but the most common case is that the order was created through the API. Since the order didn't come from a checkout, it doesn't have a checkout_id.

Shayne | Developer Advocate @ Shopify 
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