Shopify "order update" webhook is dropping orders

Shopify "order update" webhook is dropping orders

nawp
Visitor
1 0 0

We have a enabled an "Order Update" webhook that periodically drops few order updates. Is this a know issue? Is there a workaround this problem?

Reply 1 (1)

vix
Shopify Staff
540 103 122

 

Hi @nawp 

 

Although it is not often, it is possible for a webhook not to fire. Our docs have the following statement: 

 

To learn more visit the Shopify Help Center or the Community Blog.