Shopify "order update" webhook is dropping orders

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We have a enabled an "Order Update" webhook that periodically drops few order updates. Is this a know issue? Is there a workaround this problem?

Reply 1 (1)

Shopify Staff
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Hi @nawp 


Although it is not often, it is possible for a webhook not to fire. Our docs have the following statement: 


To learn more visit the Shopify Help Center or the Community Blog.