Webhook Issues

MasudAkram · ‎06-16-2021

Hi,

We're getting a very high failed delivery rate on some of our order web hooks, primary due to Response (Timeout) even with response time of 0.6s. Our API end-points are working correctly and we don't see any issues there.

Any help with be greatly appreciated.

Thank you

mrad · ‎06-16-2021

I can take a look for you, could you please DM me your endpoint

mrad | Developer @ Shopify
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MasudAkram · ‎06-16-2021

Hi

Thank you for your help with this. Here are the end point:

https://ecommerce.ie.live.gelato.tech/v1/shopify/webhooks/orders/paid

Regards,

Masud

mrad · ‎06-16-2021

Hey MasudAkram, I'm going to private message you to share my findings. Could you set up an account so I can message you the details on your failing webhooks

mrad | Developer @ Shopify
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David_Db · ‎08-25-2021

We have the same issue. Timeout after 1 second.