Topics covering webhook creation & management, event handling, Pub/Sub, and Eventbridge, in Shopify apps.
We have a private app and we register some webhooks with the api. When i call the endpoint that lists the webhooks we get the 2 registered webhooks.
But when we create an order and mark it as paid no webhooks are called.
When we manually call the url. It reaches our server.
I tried creating the webhook in the settings. And pressed the "Send test notification" button. But the call never reaches our servers access.log.
We have recently been moving our apps to a new server and i think we still have DNS problem. Can anyone here help me with this? Am i missing something?
From my browser the app is reachable. And we changed the DNS Monday 15:00 GMT +1 so that is more then 24 hours ago.
If you need anymore information please let me know!
Thanks in advance!
Go to the solution
This is an accepted solution.
I turns out our certificate was not set correctly.
In the afternoon we received a automated mail from Shopify which stated: "certificate signed by unknown authority"
We had to add a chain file to our certificate. That fixed the problem for us immediately.
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