webhook order/paid not having customer field

LucasDinh1
Shopify Partner
3 0 4

Hi, my app is using webhook "order/paid" to get customer information. However, recently customer field in the response is missing for some specific stores.

Does anyone have any idea how the problem is occurring?

Replies 3 (3)

SBD_
Shopify Staff
1829 269 406

Hey @LucasDinh1 

 

Any progress on this one? It could be related to this deprecation or permissions/scope - do all stores have read_customers scope?

Scott | Developer Advocate @ Shopify 

LucasDinh1
Shopify Partner
3 0 4

Hi @SBD_ 

It doesn't seem to be the case. The response comes from Shopify webhook order/paid so I'm not sure why it does not have customer field in the response. And yes my app has read_customers scope. Are there any other reasons that might cause this problem?

 

SBD_
Shopify Staff
1829 269 406

Hey @LucasDinh1 

 

Can you please DM me details of your app + an example store missing customer data in the webhook body?

Scott | Developer Advocate @ Shopify