Webhook Orders/Paid Not Firing for Orders Paid by Gift Card in Full

Webhook Orders/Paid Not Firing for Orders Paid by Gift Card in Full

stats_marketing
Shopify Partner
26 3 13

Our Orders/Paid webhook subscription works for everything except when one uses a Gift Card and pays for it in full.  It even fires when one uses a Gift Card, still has a balance and pays with Credit Card or PayPal.

 

Not sure why it wouldn't fire when one pays the whole amount with a Gift Card.

Is this a bug, or is there a different webhook we should be subscribing to for this type of event?

Replies 3 (3)

SBD_
Shopify Staff
1831 273 419

Hey @stats_marketing 

 

I was able to trigger an Orders/Paid event using a gift card - can you try again and reach out to Support via the Partner Dash if you don't see it?

Scott | Developer Advocate @ Shopify 

stats_marketing
Shopify Partner
26 3 13

Yes, I can trigger it when using a Gift Card, however, it does not trigger when using Gift Card to pay the WHOLE order.  Were you able to trigger it when using this scenario?

SBD_
Shopify Staff
1831 273 419

Hey @stats_marketing. Confirming I was able to trigger when using a gift card to pay for the entire order.

Scott | Developer Advocate @ Shopify