Webhook Refund Create Triggered on Order Cancelled

Shopify Partner
397 40 165

Hello @Shopify


The webhook refund_create is incorrectly being triggered on order cancellation, as well as when a refund is generated for the order.


According to the documentation:

  • Refund create: a webhook will be sent every time a refund is issued.
  • Order cancellation: a webhook will be sent every time an order is canceled.

The refund create webhook should only be triggered when a refund is issued.  Can you please look into this?





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Reply 1 (1)

Shopify Partner
3 0 1

Hello @Shopify@garyrgilbert 
Any feedback on this ?

I have a similar use case, when I cancel an order without refunding it, the refund webhook is triggered, with an actual refund object !
Though, there's no refund at all in the admin view.