Were any webhooks request dropped during the outage?

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Were any webhooks request dropped during the outage?

ClementG
Shopify Partner
660 0 130

Pretty rough outage today but it looks like it's back to normal.

I would like to know if during the outage any webhook requests were dropped or were they all sent to apps ?

Accepted Solution (1)

Josh
Shopify Staff
1134 84 235

This is an accepted solution.

Hey Clement! 

 

While shops were down, there wouldn't have been any webhooks at all - and then when they all came back up at the same time, we did have to drop some to relieve some load on the platform.

 

Given that I know you're using them for reporting purposes, it's probably a good call to do some reconciling of events (at least from Sunday). 

Josh | Shopify 
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Replies 2 (2)

Josh
Shopify Staff
1134 84 235

This is an accepted solution.

Hey Clement! 

 

While shops were down, there wouldn't have been any webhooks at all - and then when they all came back up at the same time, we did have to drop some to relieve some load on the platform.

 

Given that I know you're using them for reporting purposes, it's probably a good call to do some reconciling of events (at least from Sunday). 

Josh | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ClementG
Shopify Partner
660 0 130

Got it, thanks Josh.