when submit an orders it doesn't create a record on my shipping system

[ahmedRizk]

I have created partner account to create app for my shipping company I have my own shipping system and I make the integration with Shopify but now I have a problem while app review. any time they create an order it doesn't appear in my system, the  system doesn't receive any request from Shopify I have reviewed my code but I didn't found the fault.

[Liam]

Hi AhmedRizk,

Can you see if the Shopify API is sending an API call to your system when an order is made?

[ahmedRizk]

No it doesn't send any request the requests i see is install and uninstall app

[Liam]

Are you using the order create webhook to get order info?

[ahmedRizk]

if you mean yes i use it,

Route::any('webhook/order/created', [WebhooksController::class, 'orderCreated']);

[Liam]

Is the webhook not firing when an order is made, or is it firing but not being accepted correctly by the shipping company?

[ahmedRizk]

the webhook isn't firing, i log a message in the first line of action but when i check the log i found nothing 
also in my shopify app api access there is no request to create order