Will a change to an order's notes trigger a order change webhook call?

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Will a change to an order's notes trigger a order change webhook call?

garrettcr
Visitor
1 0 0

Title says it all. If not, is there a way to be notified via the APIs when notes are changed for an order?

Accepted Solution (1)

james-langille
Shopify Staff (Retired)
70 15 27

This is an accepted solution.

Hello, @garrettcr ,

Yes - a webhook will trigger when notes are changed for an order. If it's a draft order, it will issue a 'draft_orders/update' webhook, and if the order has been finalized, an 'orders/update' webhook. Both of which contain a "note" in the payload.

For more details about the webhooks available you can check out https://shopify.dev/docs/admin-api/rest/reference/events/webhook

To learn more visit the Shopify Help Center or the Community Blog.

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Replies 2 (2)

james-langille
Shopify Staff (Retired)
70 15 27

This is an accepted solution.

Hello, @garrettcr ,

Yes - a webhook will trigger when notes are changed for an order. If it's a draft order, it will issue a 'draft_orders/update' webhook, and if the order has been finalized, an 'orders/update' webhook. Both of which contain a "note" in the payload.

For more details about the webhooks available you can check out https://shopify.dev/docs/admin-api/rest/reference/events/webhook

To learn more visit the Shopify Help Center or the Community Blog.

ShakeRMK
Tourist
3 0 3

Has this changed? I'm subscribed to both ORDERS_UPDATED and ORDERS_EDITED and neither generates a webhook request from Shopify when I add a comment (note) to an order. I'm on Event version 2023-07