Workflow Gift Cards

[montadventure]

We are building a new connector between NetSuite and Shopify and have come up against an issue where refunds can be refunded back to gift cards but NetSuite does not allow this. 

Is there a way to create a Flow that disables Gift Cards that have been refunded? These will then have to be manually re-made. 

Thanks in advance! 

[Liam]

Hi Montadventure,

While Shopify doesn't offer a native feature that automatically disables gift cards after a refund, you can use the Gift Card API, to disable a gift card by making a POST request to disable.json. You would need to build an app that listens for refund events when an order updates. Whenever a refund is made to a gift card, your custom app could then make a POST request to the Gift Card API disable endpoint to disable that gift card.

Hope this helps!