Adding Sales channel wholesale failing, despite upgrading Plan

New Member
2 0 1



I have upgraded my plan to shopify plus so that i can create wholesale accounts. 


When I go to add a sales channel, it still says: unavailable, need to use shopify plus. 


I suppose it hasnt registered that  I have upgraded. Anyone had a similar experience? What can I do?


Thanks in advance. 

Replies 3 (3)
Shopify Expert
1739 55 261

Hi @Mymuslimhome 

Did you contact Shopify live chat support? We Help Shopify Dropshippers
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New Member
2 0 1

I cant find that on the shopify website!

140 1 5

I have never met you in this situation. Why is it not supported after the upgrade?