Adding Sales channel wholesale failing, despite upgrading Plan

Mymuslimhome
New Member
2 0 1

Hello, 

 

I have upgraded my plan to shopify plus so that i can create wholesale accounts. 

 

When I go to add a sales channel, it still says: unavailable, need to use shopify plus. 

 

I suppose it hasnt registered that  I have upgraded. Anyone had a similar experience? What can I do?

 

Thanks in advance. 

Replies 3 (3)
dropship_helps
Shopify Expert
1739 55 261

Hi @Mymuslimhome 

Did you contact Shopify live chat support? 

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Mymuslimhome
New Member
2 0 1

I cant find that on the shopify website!

freya0328
Pathfinder
140 1 5

I have never met you in this situation. Why is it not supported after the upgrade?