Debit & Credit unavailable??

Lavishful
Tourist
9 0 1
says debit and credit temporary unavailable on my checkout page???? it still works but the pop up is steering away conversions !!!
Replies 3 (3)
Ava
Shopify Staff
Shopify Staff
1161 77 185

Hey, @Lavishful!

 

Ava here from Shopify.

 

We just had an unexpected issue that is causing some problems with the way our checkout is processing payments. Our developers are investigating this issue and hope to have it resolved soon. While I do not have an exact ETS for when this will be resolved, you can keep up to date here on our status page - https://status.shopify.com/. Payments will still go through if the customer enters their card details, so this error is only visual at the moment. 

 

We should have this resolved soon, but do let me know if you are still seeing errors once it has been resolved!

 

Ava

Ava | Social Care @ Shopify 
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kelvinpeter
Pathfinder
155 0 9

should be  an unexpected issue that is causing such  problems, maybe your give it  some time and try again later.

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dropship_helps
Shopify Expert
1744 55 261

Hi @Lavishful 

Using Stripe or Shopify payments? 

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