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[Opinions] Good idea to provide tracking number from AliExpress?

17 0 7

When you're dropshipping from AliExpress, is it wise to provide a tracking number from their shipping providers (like Cainio or Ali's own shipment) to the customer if they request it?

To my understanding, when tracking thru the aforementioned shippers, the customer can see that I got the product from AliExpress, which kinda exposes the brand from using this site and you possibly lose a repeat customer.

Any thoughts ?  

Reply 1 (1)
Shopify Expert
1771 55 267

Hello @Johnny_HTG 

Yes, you possibly lose customers to be repeated.  But customers raise disputes if you do not provide tracking information. We Help Shopify Dropshippers
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