Pending payment - paypal express

TheLightShack
Tourist
3 0 1

Hello, someone recently purchased something on my store and was the first person to use PayPal express checkout. I had not linked my paypal business account until after they bought the item, but the payment has been pending for 3 days now. Does anyone know I can let this order go through so I can fulfill it? Thank you for any help you can give!

 

 

Replies 5 (5)
dropship_helps
Shopify Expert
1739 55 261

Hi @TheLightShack 

Did you connect your PayPal business account to the store? 

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TheLightShack
Tourist
3 0 1

Yes, but I connected them after the order was placed. 

TheLightShack
Tourist
3 0 1

@dropship_helps I didn't connect my paypal business account to my shopify account until after the order was placed. 

Sultany
New Member
4 0 0

Hello! I have the exact same problem!! Can you tell me what you did? Thank you so much!

novascandleco
New Member
1 0 0

I have the same issue - could you please advise what to do?