# Latest

**URL:** https://community.shopify.com/latest.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [Rules of Engagement](https://community.shopify.com/t/rules-of-engagement/355460)

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**Author:** [@jasonh](https://community.shopify.com/u/jasonh)\
**Replies:** 3\
**Last updated:** [October 4, 2025, 6:00pm UTC](https://community.shopify.com/t/rules-of-engagement/355460 "2025-10-04T18:00:31Z")

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Welcome to the Community AMAs board! Before participating in any discussions, please familiarize yourself with the engagement rules. This ensures a productive and inclusive space for everyone to share their thoughts and…

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## [Shopify POS Needs Authorization-Only Payments](https://community.shopify.com/t/shopify-pos-needs-authorization-only-payments/695266)

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**Author:** [@amckinley1](https://community.shopify.com/u/amckinley1)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 6:45pm UTC](https://community.shopify.com/t/shopify-pos-needs-authorization-only-payments/695266 "2026-10-09T18:45:56Z")

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We’re evaluating Shopify POS for trade shows and events, but this limitation may prevent us from adopting it. Our Shopify online orders are authorized and then captured by our ERP when products ship. This allows us to h…

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## [Custom Automated Emails for Request A Quote](https://community.shopify.com/t/custom-automated-emails-for-request-a-quote/692874)

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**Author:** [@OWN1](https://community.shopify.com/u/OWN1)\
**Replies:** 8\
**Last updated:** [October 9, 2026, 6:45pm UTC](https://community.shopify.com/t/custom-automated-emails-for-request-a-quote/692874 "2026-10-09T18:45:47Z")

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Looking for app or freelancer: automatic “we received your quote request” email on our quote form We run a design gallery on Shopify with a custom theme (built by an external developer). Our “Request a Quote” form curre…

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## [Google Misrepresentation Not Clear Help](https://community.shopify.com/t/google-misrepresentation-not-clear-help/692265)

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**Author:** [@RyanAnderson](https://community.shopify.com/u/RyanAnderson)\
**Replies:** 19\
**Last updated:** [October 9, 2026, 6:39pm UTC](https://community.shopify.com/t/google-misrepresentation-not-clear-help/692265 "2026-10-09T18:39:34Z")

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I am getting infuriated with Google Merchant Center and Google Ads as of late. Emotions aside, I have literally been back and forth about this with them for months. I have gone through and clearly labeled contact inform…

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## [Admin GraphQL: Why is Order.sourceIdentifier null for unverified returns?](https://community.shopify.com/t/admin-graphql-why-is-order-sourceidentifier-null-for-unverified-returns/695270)

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**Author:** [@Skanda\_Kumar](https://community.shopify.com/u/Skanda_Kumar)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 6:38pm UTC](https://community.shopify.com/t/admin-graphql-why-is-order-sourceidentifier-null-for-unverified-returns/695270 "2026-10-09T18:38:20Z")

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When a unverified return is created the Order.sourceIdentifier field is empty, is this the way it works?

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## [J and K Keyboard shortcuts removed](https://community.shopify.com/t/j-and-k-keyboard-shortcuts-removed/695268)

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**Author:** [@peter.n.d](https://community.shopify.com/u/peter.n.d)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 6:37pm UTC](https://community.shopify.com/t/j-and-k-keyboard-shortcuts-removed/695268 "2026-10-09T18:37:40Z")

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The (J for next order) and (K for previous order) shortcuts were removed from the new Shopify redesign 2026. They could be easily put back since those keys aren’t being used for something else and are such a time saver f…

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## [Clothing stores: how do you check supplier files before importing to Shopify?](https://community.shopify.com/t/clothing-stores-how-do-you-check-supplier-files-before-importing-to-shopify/683136)

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**Author:** [@matko](https://community.shopify.com/u/matko)\
**Replies:** 39\
**Last updated:** [October 9, 2026, 6:10pm UTC](https://community.shopify.com/t/clothing-stores-how-do-you-check-supplier-files-before-importing-to-shopify/683136 "2026-10-09T18:10:14Z")

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Hi everyone, I’m Matko. I’m looking into a small tool for clothing stores that get product spreadsheets from suppliers. The idea is to compare the original supplier file with the CSV you’re preparing for Shopify. Flag m…

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## [Shopify Product Title Cleanup — Free 3-Title Sample](https://community.shopify.com/t/shopify-product-title-cleanup-free-3-title-sample/695183)

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**Author:** [@SarfiCatalogHelp](https://community.shopify.com/u/SarfiCatalogHelp)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 5:49pm UTC](https://community.shopify.com/t/shopify-product-title-cleanup-free-3-title-sample/695183 "2026-10-09T17:49:12Z")

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Hi everyone, I’m looking to help Shopify store owners make their product titles more consistent and easier to read. For example, some product titles may use different size formats, like “9 oz” and “9oz.” I can help sta…

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## [Payment method](https://community.shopify.com/t/payment-method/694958)

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**Author:** [@fira1](https://community.shopify.com/u/fira1)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 5:42pm UTC](https://community.shopify.com/t/payment-method/694958 "2026-10-09T17:42:48Z")

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I am in Ethiopia it’s there any way to setup payment i can’t find help :folded\_hands:

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## [What do you think of the new 2026 Shopify admin design?](https://community.shopify.com/t/what-do-you-think-of-the-new-2026-shopify-admin-design/694862)

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**Author:** [@LorenK](https://community.shopify.com/u/LorenK)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 5:26pm UTC](https://community.shopify.com/t/what-do-you-think-of-the-new-2026-shopify-admin-design/694862 "2026-10-09T17:26:38Z")

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Hi everyone, What do you think of the new design? On our side, the whole team is really not enthusiastic about it. We find it disorienting: information is no longer easy to find, and the black menu next to the white pa…

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## [Looking for a Gift with purchase app BUT with a required discount code](https://community.shopify.com/t/looking-for-a-gift-with-purchase-app-but-with-a-required-discount-code/417493)

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**Author:** [@marbar](https://community.shopify.com/u/marbar)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 5:22pm UTC](https://community.shopify.com/t/looking-for-a-gift-with-purchase-app-but-with-a-required-discount-code/417493 "2026-10-09T17:22:05Z")

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Hello Shopify Community! I am trying to offer a free gift to our customers that filled out a survey for us, the caveat is we do not have their email addresses to send a link. We are handwriting and mailing thank yous wi…

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## [What's the ONE thing that broke in your store last BFCM?](https://community.shopify.com/t/whats-the-one-thing-that-broke-in-your-store-last-bfcm/684511)

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**Author:** [@masongreeshine](https://community.shopify.com/u/masongreeshine)\
**Replies:** 31\
**Last updated:** [October 9, 2026, 5:09pm UTC](https://community.shopify.com/t/whats-the-one-thing-that-broke-in-your-store-last-bfcm/684511 "2026-10-09T17:09:42Z")

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Last year, a lot of stores got hit by the same things: overselling when a product went viral, abandoned cart emails not firing, checkout slowing down under traffic, or support tickets piling up. With BFCM 2026 about 10 …

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## [Featured Collection Carousel Adds Extra Spacing When Product Count Is Increased!](https://community.shopify.com/t/featured-collection-carousel-adds-extra-spacing-when-product-count-is-increased/694919)

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**Author:** [@saintmessi](https://community.shopify.com/u/saintmessi)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 4:45pm UTC](https://community.shopify.com/t/featured-collection-carousel-adds-extra-spacing-when-product-count-is-increased/694919 "2026-10-09T16:45:17Z")

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I’m using Shopify Horizon 4.2.0. In the Featured Collection section, when the product count is set to 8, the carousel displays correctly with zero top and bottom padding. However, when I increase the product count to 16,…

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## [Engagement rules | Wiki posts](https://community.shopify.com/t/engagement-rules-wiki-posts/683782)

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**Author:** [@jasonh](https://community.shopify.com/u/jasonh)\
**Replies:** 3\
**Last updated:** [October 9, 2026, 4:24pm UTC](https://community.shopify.com/t/engagement-rules-wiki-posts/683782 "2026-10-09T16:24:10Z")

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Shopify Community wiki posts bring together knowledge that merchants can use and improve. Whether you’re sharing a tested workflow or correcting a detail, follow these guidelines: Help merchants solve problems. Keep c…

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## [How are clothing brands using AI for product photography?](https://community.shopify.com/t/how-are-clothing-brands-using-ai-for-product-photography/683208)

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**Author:** [@snax7](https://community.shopify.com/u/snax7)\
**Replies:** 21\
**Last updated:** [October 9, 2026, 4:17pm UTC](https://community.shopify.com/t/how-are-clothing-brands-using-ai-for-product-photography/683208 "2026-10-09T16:17:27Z")

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I’ve been exploring how smaller clothing brands are using AI for product visuals. Curious to know what’s actually working for store owners here. Are you using AI for model photos, campaign images, backgrounds, or just …

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## [New Sidekick Floating Widget](https://community.shopify.com/t/new-sidekick-floating-widget/695198)

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**Author:** [@rscof](https://community.shopify.com/u/rscof)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 3:43pm UTC](https://community.shopify.com/t/new-sidekick-floating-widget/695198 "2026-10-09T15:43:35Z")

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I do not appreciate the new presence of the sidekick floating widget at the bottom of the admin page. While I use sidekick and like/use the results, the new placement of the widget is distracting, and it blocks the view …

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## [How can I set main product images in Google Merchant Centre instead of variant ones?](https://community.shopify.com/t/how-can-i-set-main-product-images-in-google-merchant-centre-instead-of-variant-ones/277148)

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**Author:** [@JelleKuper](https://community.shopify.com/u/JelleKuper)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 3:36pm UTC](https://community.shopify.com/t/how-can-i-set-main-product-images-in-google-merchant-centre-instead-of-variant-ones/277148 "2026-10-09T15:36:42Z")

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Hello, I don’t really know how to write this question but I’m going to make it as clear as possible. (sorry if my english is not correct) I recently connected my shopify store to the Google Merchant centre. Google fin…

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## [Shopify Collective suppliers: How are you preventing orders from shipping before payment is secured?](https://community.shopify.com/t/shopify-collective-suppliers-how-are-you-preventing-orders-from-shipping-before-payment-is-secured/695182)

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**Author:** [@Omar\_Emam](https://community.shopify.com/u/Omar_Emam)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 2:46pm UTC](https://community.shopify.com/t/shopify-collective-suppliers-how-are-you-preventing-orders-from-shipping-before-payment-is-secured/695182 "2026-10-09T14:46:51Z")

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Shopify Collective suppliers: How are you preventing orders from shipping before payment is secured? I’ve noticed a recurring problem among Shopify Collective suppliers: an order can still be marked Payment Pending while…

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## [Duty and Tax Calculation On Checkout](https://community.shopify.com/t/duty-and-tax-calculation-on-checkout/561394)

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**Author:** [@Dallin\_Richards](https://community.shopify.com/u/Dallin_Richards)\
**Replies:** 9\
**Last updated:** [October 9, 2026, 2:20pm UTC](https://community.shopify.com/t/duty-and-tax-calculation-on-checkout/561394 "2026-10-09T14:20:25Z")

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We’re having an issue where the Shopify-built-in duties and tax calculator is not calculating correctly according to what we’re being charged for our DDP labels. We’re a US-based company, and these are shipments going to…

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## [Shopify keeps one cost per variant. Where do you keep the rest?](https://community.shopify.com/t/shopify-keeps-one-cost-per-variant-where-do-you-keep-the-rest/679035)

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**Author:** [@juhyun\_han](https://community.shopify.com/u/juhyun_han)\
**Replies:** 18\
**Last updated:** [October 9, 2026, 2:20pm UTC](https://community.shopify.com/t/shopify-keeps-one-cost-per-variant-where-do-you-keep-the-rest/679035 "2026-10-09T14:20:16Z")

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Say a supplier order goes out for 100 units at $10. Forty arrive in March. The other sixty turn up in May, and by then the supplier has put the price to $12. Cost per item is one field. Whatever you put in it, those two…

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## [New designs makes it difficult to fulfill order](https://community.shopify.com/t/new-designs-makes-it-difficult-to-fulfill-order/695177)

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**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 2:11pm UTC](https://community.shopify.com/t/new-designs-makes-it-difficult-to-fulfill-order/695177 "2026-10-09T14:11:23Z")

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Yet one more technical issue out of perhaps hundreds we’ve had to deal with since signing up with Shopify, a platform I would never recommend to new sellers. The sheer volume of setting up a shop and then deal with const…

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## [Hamburger menu icon not visible on mobile website](https://community.shopify.com/t/hamburger-menu-icon-not-visible-on-mobile-website/695175)

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**Author:** [@AnneP96](https://community.shopify.com/u/AnneP96)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 2:06pm UTC](https://community.shopify.com/t/hamburger-menu-icon-not-visible-on-mobile-website/695175 "2026-10-09T14:06:06Z")

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Hi all, I want my hamburger menu icon to show on the mobile version only. It is clickable and works well, but it doesn’t show. Would love some help with this, thanks! Website: https://the-lena.studio/ Password: LenaRe…

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## [Suddenly covered in fraudulent chargebacks](https://community.shopify.com/t/suddenly-covered-in-fraudulent-chargebacks/588268)

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**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\
**Replies:** 3\
**Last updated:** [October 9, 2026, 1:59pm UTC](https://community.shopify.com/t/suddenly-covered-in-fraudulent-chargebacks/588268 "2026-10-09T13:59:59Z")

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There needs to be new security features for payments with payment options where account holders can opt for pay by bank instead of pay by card. We rarely ever have chargebacks, but as of 2026 we are covered in fraudulent…

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## [How do I pull a comprehensive report on how many boxes an employee is shipping per day?](https://community.shopify.com/t/how-do-i-pull-a-comprehensive-report-on-how-many-boxes-an-employee-is-shipping-per-day/577297)

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**Author:** [@monujabe](https://community.shopify.com/u/monujabe)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 1:11pm UTC](https://community.shopify.com/t/how-do-i-pull-a-comprehensive-report-on-how-many-boxes-an-employee-is-shipping-per-day/577297 "2026-10-09T13:11:24Z")

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I am trying to figure out how to pull an easy to read report on how many boxes a member of my team ships per day. We are looking to implement some KPIs to ensure we are going at a quick enough pace to match the amount of…

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## [How to adjust product prices according to different regions?](https://community.shopify.com/t/how-to-adjust-product-prices-according-to-different-regions/694952)

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**Author:** [@JiangMintun](https://community.shopify.com/u/JiangMintun)\
**Replies:** 3\
**Last updated:** [October 9, 2026, 12:58pm UTC](https://community.shopify.com/t/how-to-adjust-product-prices-according-to-different-regions/694952 "2026-10-09T12:58:36Z")

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Currently, I use a UI extension to pre-fetch the shipping address, add it to the shopping cart, and then use a function to retrieve that address to apply product discounts. For express checkout methods like Apple Pay, I …

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## [Side bar went black](https://community.shopify.com/t/side-bar-went-black/686446)

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**Author:** [@KarenFaulkner](https://community.shopify.com/u/KarenFaulkner)\
**Replies:** 20\
**Last updated:** [October 9, 2026, 12:56pm UTC](https://community.shopify.com/t/side-bar-went-black/686446 "2026-10-09T12:56:05Z")

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The side bar on the left side used to be light like the right side. It just did this on its’ own the other day. How can I switch it back? I’ve tried looking into dark mode, colors, etc and can’t find any way to change i…

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## [What’s the biggest mistake Shopify merchants make during BFCM?](https://community.shopify.com/t/what-s-the-biggest-mistake-shopify-merchants-make-during-bfcm/695140)

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**Author:** [@Hasti1](https://community.shopify.com/u/Hasti1)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 12:42pm UTC](https://community.shopify.com/t/what-s-the-biggest-mistake-shopify-merchants-make-during-bfcm/695140 "2026-10-09T12:42:24Z")

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With BFCM approaching, I’d love to hear from store owners who’ve experienced it firsthand. Was it underestimating traffic, offering the wrong discounts, slow-loading pages, inventory issues, or something completely diff…

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## [Vaqen Bundles: Quantity discounts without creating duplicate products](https://community.shopify.com/t/vaqen-bundles-quantity-discounts-without-creating-duplicate-products/695160)

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**Author:** [@JohnE10](https://community.shopify.com/u/JohnE10)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 12:39pm UTC](https://community.shopify.com/t/vaqen-bundles-quantity-discounts-without-creating-duplicate-products/695160 "2026-10-09T12:39:07Z")

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Hi all, We developed a Shopify app called Vaqen Bundles for store owners who want to offer quantity discounts without creating duplicate products or changing their existing product and variant IDs. Having separate prod…

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## [App Store keyword difficulty varies 1,189x across 1,210 search terms](https://community.shopify.com/t/app-store-keyword-difficulty-varies-1-189x-across-1-210-search-terms/693100)

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**Author:** [@rezza.rzk](https://community.shopify.com/u/rezza.rzk)\
**Replies:** 3\
**Last updated:** [October 9, 2026, 12:36pm UTC](https://community.shopify.com/t/app-store-keyword-difficulty-varies-1-189x-across-1-210-search-terms/693100 "2026-10-09T12:36:35Z")

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The top 10 results for the hardest Shopify App Store search term we tracked share 68,985 reviews between them. For the easiest one, the top 10 share just 58. That’s a 1,189x spread, across 1,210 non-brand search terms, c…

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## [I built a Shopify app where a cute 3D cat catches your products 🐱 — looking for feedback!](https://community.shopify.com/t/i-built-a-shopify-app-where-a-cute-3d-cat-catches-your-products-looking-for-feedback/695146)

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**Author:** [@Oleksandr\_Antoniuk](https://community.shopify.com/u/Oleksandr_Antoniuk)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 11:46am UTC](https://community.shopify.com/t/i-built-a-shopify-app-where-a-cute-3d-cat-catches-your-products-looking-for-feedback/695146 "2026-10-09T11:46:30Z")

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Hey Shopify store owners! :waving\_hand: I’m an independent developer, and I recently launched CartMotion — a playful Add to Cart animation for Shopify! :cat\_face: When a customer clicks “Add to Cart”, a cute animated 3…

[Next page](https://community.shopify.com/latest.md?page=1)
