I just discovered that when I view all products > by vendor > bulk edit, the Column options have changed and now the only way to update Inventory is by using the “On Hand Quantity” column? I raised this issue with Support and after a 2 hours chat, here is what I was told: Shopify: "Regarding our Su…

Hi everyone! Thank you all for the feedback and sharing how this update affects your business. We are assessing everyone’s use cases and working to re-enable some of these workflows as soon as possible. We already shipped improvements to the Inventory CSV workflow, as follows: Re-enabled legacy C…

Hi @Holly812 If the issue is isolated to specific merchant accounts then we need access to the store, which would include access to sensitive business data, to continue troubleshooting the cause. Because of this we require merchants to contact our support team through our authenticated channels to …

Here’s another thread with the same issue where they say support was supposed to escalate this issue: https://community.shopify.com/topic/1952470

@Bubbakinsblanks , I think that what you are looking for is available on the desktop. Click the Incoming ‘tab’ and you’ll see the incoming and available inventory numbers. [Incoming Inventory .png] (I briefly looked at inventory on mobile and I didn’t see anything like the above.) I hope this …

Having the exact same issue with jumping. I have tried different browsers and cleared cache as @Shay has said to do but this hasn’t fixed it at all. From debugging this in the dev tools i can see that clicking the “Save” button causes the focus to shift to an item at the top of the page causing it …

Thank you, Npoulos. I reported this to Support about 2 weeks ago now and nothing has been done although they said they would “pass it on to the developers”. Thanks for figuring out exactly why its jumping to the top of the page once we hit Save. Sounds like the developers should be able to fix this …

@Shay Can you give us an update on the page jumping issue? Are the developers working to fix this using the information @npoulos provided? Maybe @npoulos could chat with the developers if necessary to get this fixed?

Thanks everyone for your feedback here and to @npoulos for the steps to recreate the issue and the video clip. I was able to connect with our developers and confirm that this issue has been reported and is being investigated. I don’t have a timeline for a resolution, but our developers are aware of…

@Shay , Do you have any information about if and when the desktop interface might have the Variants section updated? Specifically when the On hand column might be moved. Unfortunately it is still the first visible column (where it just causes confusion). @Username2023 described the problem very w…

Also still waiting for an update on this. The on hand column appearing first on desktop only causes confusion as @Noah_D mentioned, along with several others. We don’t need it, we understand it’s not going to be removed, but at least move it out of the way. It’s such a shame so much time has been …

I’m curious if you’re still having inventory issues. If so, are you using a 3rd party app for shipping?

Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

Shopify Discussion

Username2023 March 5, 2023, 3:21pm 161

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Anyone else frustrated with new "update" re: Inventory vs. On Hand Quantity?

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