I know this is a frequent topic, however TBH I don’t what else I can do as the error persists.
It happens on the Languages section under the Admin Settings, on a specific development non-transferable store, as that section is working properly on my other dev stores.
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Please let me know if you have any other questions!
It’s been giving me 500 error all morning, can’t edit environment values, delete storefronts or anything. This error happens on all storefronts within a single store. Shopify support is unreachable
The problem was fixed after realizing there was no theme installed (this will be a headless store anyway) , really weird as I didn’t do anything after creating the development store, so Languages sections worked again as soon as I installed Dawn back.
Btw, you definitely should consider showing error messages a bit more descriptive than “There is a problem” to avoid wasting hours and hours trying to figure out what’s wrong.
Thanks for the quick response and providing that context.
I can certainly see how having more information available in the error messages that you may receive could be beneficial for all merchants on the platform. I am going to provide this thread as a suggestion to our developers. We appreciate you taking the time to loop back around to provide your feedback.
Shopify throwing 500s all over admin.shopify.com and every other product page despite the status page saying everything is fine. If I can’t trust Shopify’s own status pages, how do I check the real status? I can setup a ping monitor or other synthetic transaction to hit shopify endpoints on a regular interval but this seems unnecessary.
This is Amelia at PageFly - Shopify Advanced Page Builder app.
This issue impacting loading the admin has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting a new topic with as much detail as possible! Thank you for your patience.
The most common reason for this 500 error to show up is either there is a system or an account error. I highly suggest that you do troubleshooting first such as, using different device, using different internet connection, for example, switching to mobile date instead of Wi-Fi, clearing cache and cookies, and using different browsers.
If done doing the above mentioned and the error still persists, kindly reach out to Shopify support team so they can further check your front and back end account to see any potential reason that might be causing this error.
Thanks everyone for surfacing this issue. This has since been resolved. For this reason, I’ll be locking the thread for future replies. Should any other issues appear, please contact Shopify Support directly for assistance.
