1099-k form. The monthly gross revenue does not equal what shopify is reporting

Topic summary

Merchants are experiencing discrepancies between their Shopify admin revenue reports and the amounts shown on their 1099-K tax forms. The 1099-K reports gross transaction value from Shopify Payments only, excluding refunds, chargebacks, fees, and transactions from other payment gateways like PayPal or cash sales.

Key clarifications:

  • The form includes Shop Pay Installments (non-interest bearing) but excludes interest-bearing transactions
  • Gift card payments are not included in the 1099-K
  • Discounts applied before payment processing are reflected in the reported amount

Manual reconciliation method:

  1. Export transactions from Finances > Payouts > Transactions
  2. Filter by ‘Type’ = ‘Charge’ only (remove refunds, adjustments, chargebacks)
  3. Critical correction: Use Column A (Transaction Date), not Column H (Available on date), to filter for the tax year
  4. Sum Column I (Amount) to match the 1099-K total

A community member identified that Shopify’s official instructions incorrectly referenced Column H when Column A is actually used for 1099-K calculations. Several merchants report significant discrepancies (mid-five figures in one case) and recommend contacting Shopify support directly if reconciliation attempts fail. Third-party tools like LinkMyBooks are suggested to simplify the process.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

Do you know if the Shop Pay Installments sends out a separate 1099k?