1099k doesn't not match with my revenue shopify reports. Help!

Topic summary

A merchant is experiencing a discrepancy of approximately $180 between their 1099-K tax form and Shopify revenue reports for both November and December. They have confirmed no returns or split payments exist, with all transactions processed through Shopify.

Possible causes identified:

  • 1099-K reports gross sales before fees, while Shopify may show net sales after deductions
  • Transaction fees, chargebacks, or sales tax treatment differences
  • Payout timing issues (sales made at month-end but paid out the following month)

Recommended actions:

  • Follow up with Shopify Support via Twitter (@ShopifySupport) or phone, as the ticket opened over a month ago remains unanswered
  • Download and compare Shopify financial reports with the 1099-K transaction by transaction to identify the specific discrepancy

Status: The issue remains unresolved and requires further investigation to reconcile the difference.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.

My 1099k doesn’t match with my revenue shopify reports. I have no returns, no split payments and all payments go thru shopify only. It is around a $180 difference for the month of Nov and around the same amount in the month of Dec. I’ve tried reaching out on the live chat and they’ve given me a ticket number but that was over a month ago with no response.

Hi @jleslie0371

Your Bundle of Mystery Comics concept is good, and the simplest solution is the one you described - designing a single item with 10/25/50/100 variants. But if you desire more automating, try an app like Infinite Options or Bundle Builder, which allows customers to choose preferences (e.g., genre, publisher) without allowing fulfillment options to get too rigid on your end.

Since your comics are not actively listed, you can also use Order Printer Pro to generate a random pick list when shipping orders so fulfillment is simpler. Another trick is marking a small batch of dummy products as a “Mystery Pool” and using apps like Box Builder to randomly draw from them.

Hope this helps :slightly_smiling_face:

Hi @jleslie0371

The 1099-K will show gross sales before fees, and Shopify revenue reports may show net sales after deductions (e.g., transaction fees or adjustments). Even without returns or split payments, small differences may occur from things like processing fees, chargebacks, sales tax treatment, or payout timing (e.g., sales made on the last day of the month but paid out in the next).

Since you have already opened a ticket, I would recommend a follow-up on Twitter (@ShopifySupport) or a direct call to Shopify Support if available in your region. In the meantime, download both Shopify financial reports and the 1099-K and compare them transaction by transaction to find the discrepancy.

Hope this helps and gud luck :slightly_smiling_face: