20% Reserve on payouts because of dropshipping

Hi @Olivia4

Yes, Shopify supports dropshipping, but they’re cautious due to risks like chargebacks.

What’s causing this issue?

Shopify likely flagged your account due to:

  • High sales volume in a short time.
  • Dropshipping concerns about fulfillment delays.
  • Lack of a track record on the platform.

Even without chargebacks, these factors can trigger a partial reserve. To resolve this, provide evidence of reliable order fulfillment and customer satisfaction. I faced a similar issue but resolved it by proving my business’s stability.

if it clears your concept please mark this answer as a solution, if you need further assistance let me know.