I am getting this error: There was a problem buying shipping labels Review order details and try again. Shopify support chat help is not being answered by any advisor. Requested Shopify support callback, they disconnected the call before an advisor was on the line.

Hi, Everyone! We understand some of you are experiencing issues with purchasing shipping labels right now. Our developers are aware of these issues and are currently working on a solution. We will continue to provide updates to you here as we work to resolve this. Updates are also available via ou…

Same issue for me. Possibly a Shopify outage this morning?

Sounds like they are hopefully aware and working on the issue, fingers crossed!

I’m getting the same in Canada with Canada Post

Same issue as well. When I googled the error message it seems it happened back june of 2020 also.. wonder how long till this is resolved? I have TWELVE orders to get out today :disappointed_face:

Same problem here. “An unexpected error” is the message I’m getting.

I’m getting the same error. According to the Shopify status page they’re having some issues. I have a callback requested from their support team, which I should receive in about an hour. I’ve seen this happen before, and they usually fix within the day. Hopefully they’ll fix this soon.

Hello. We are experiencing the same error with shipping labels. It must be a widespread issue.

Shopify support called me also and hung up!! Frustrating!

2022-01-31: Unable to purchase shipping labels

Shopify Discussion

CarlBB January 31, 2022, 4:05pm 17

I keep getting “Shipping labels are temporarily unavailable” when I try to purchase USPS labels

1 Like

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2022-01-31: Unable to purchase shipping labels

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