I am getting this error: There was a problem buying shipping labels Review order details and try again. Shopify support chat help is not being answered by any advisor. Requested Shopify support callback, they disconnected the call before an advisor was on the line.

Hi, Everyone! We understand some of you are experiencing issues with purchasing shipping labels right now. Our developers are aware of these issues and are currently working on a solution. We will continue to provide updates to you here as we work to resolve this. Updates are also available via ou…

Hi everyone! Just so you all are aware our support team is actively investigating the issues people are experiencing on the platform. You can track updates on this through our status page here: Shopify Status Page . If you need assistance with anything else and can’t reach our live support team, don…

Same issue. I have to get labels created before I go to work and people purchased UPS labels for faster delivery. No tech support. Was suppose to connect in 1 minute waiting 20 minutes on this notice. This is so frustrating!!! Probably should get shipstation.

Having same issue here with UPS labels, as i assume it doesn’t matter the shipping carrier at this point. (10:30am EST)

I could print two labels this morning, went to print more 30 min. later unable to print.

I was on Help Desk chat for over an hour and hung up. Now I got an email from chat agent, "We are currently experiencing an outage on our chats, shipping labels, and the Shopify Admin. Once I hear it has been resolved, I can reach out to you ASAP. Our chats are a bit broken currently. I can reach ou…

Same. Can Shopify give an update here to the issue and resolve time? Monday morning orders.

I am getting 2 errors. One saying I can’t purchase shipping labels at this time and the other saying shipping labels is temporarily unavailable. I’ve never seen this in the +1yr of using Shopify

I am experiencing the same problem.

2022-01-31: Unable to purchase shipping labels

Shopify Discussion

jonnymacintosh January 31, 2022, 4:38pm 40

Same issue here.

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2022-01-31: Unable to purchase shipping labels

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