Shopify support called me also and hung up!! Frustrating!
Same here and can’t get to anyone to help
Same here with Canada Post. 11:12. ?? 
I am getting same error. Another post on forum indicating same issue. I am in line for a support chat to see what is going on.
Getting the same here, also tried for support and no luck. I am going to have mad customers
It says on the incident page they’re working on a solution. https://www.shopifystatus.com/incidents
Experiencing the same problem- Chat doesn’t connect and callback time is estimated at 57 minutes. WTH! I need to get my orders packed before the mailman comes!
Been having the same issue for an hour now - also been “in line” to chat for an hour
Unable to purchase shipping labels accross 3 accounts today 1/31/22
I have the same problem. system must be down.
I am having the same issue as well! Glad not alone. I used Pirate Ship in the mean time and that worked fine! (If you need something to work ASAP that is!)
I am also having this issue. Currently waiting in line for Shopify support but I’m assuming there is an outage in the system.
I’m experiencing the same problem.
I have been having the same issue for an hour now - also been “in line” to chat for an hour
Hi everyone! Just so you all are aware our support team is actively investigating the issues people are experiencing on the platform.
You can track updates on this through our status page here: Shopify Status Page. If you need assistance with anything else and can’t reach our live support team, don’t hesitate to reach out to our support through Facebook or Twitter instead.
Same issue. I have to get labels created before I go to work and people purchased UPS labels for faster delivery. No tech support. Was suppose to connect in 1 minute waiting 20 minutes on this notice. This is so frustrating!!! Probably should get shipstation.
Hi, Everyone!
We understand some of you are experiencing issues with purchasing shipping labels right now. Our developers are aware of these issues and are currently working on a solution. We will continue to provide updates to you here as we work to resolve this.
Updates are also available via our status page: http://status.shopify.com
I’ll accept this update as a solution so users can easily find the most recent update.
Thank you for your patience.
Experiencing the same thing
Having same issue here with UPS labels, as i assume it doesn’t matter the shipping carrier at this point. (10:30am EST)
Same issue here.