I have a different Shopify account, my primary one. And I can not log in because the 2FA is not working properly. I do not have a recovery code and every time I reach out to Shopify chat bot it is useless and unhelpful. My domain on my store is expiring and I can not login to renew it. If anybody has expierence in this please lmk
Hello @Joe123345 ,
Please talk to a Support chat advisor they ca help you to login or regenerate 2FA
Hi, thank you so much for the reply… could you explain how to go about
doing this. I tried to get in touch multiple times with support but I can
not get in touch with anyone. It seems they have disabled email support
and it is only through AI chat
Please advise,
Joe
Thank you!!