I’m trying to use 3d objects, but when rendering the object the textures are lost.
When I render the object in a local project (outside the Shopify admin) the textures appear normally.
But when the object goes through the Shopify admin, the textures are not traditional.
See example below:
- Object rendered outside of Shopify, brings the entire list of materials:
- Object rendered after Shopify processing, no longer contains the materials:
I suspect it is Shopify’s processing to optimize the object that is doing this. But in some attempts to convert the object, sometimes it brings the textures.
Any ideas what it could be? Any suggestions for a converter or format for exporting the object?