My store changed to inactive after I add the new domain and now after 3 email and more than 4 days i am still waiting for a solution.
If someone as a solution for my issue please let me know.
I am waiting another day as my website was finished, but if not I move to a new service.
Hi, @CharlieStore365 .
I appreciate you reaching out and sharing your question here in the Shopify community.
I understand that your store is showing as inactive and you’d like clarification regarding the issue. You mentioned that you’ve had 3 email exchanges and have been waiting for a reply. In order to thoroughly look into your Shopify admin and account, you’ll need to reply directly to your support ticket. Our support team will be able to advise you on any documentation that may be required and what next steps will need to be taken.
Our Shopify community is a great place to discuss non-account-related queries with other merchants, experts, designers, partners etc. If you have any non-account-specific questions you’d like us to look into, feel free to include them here.
I’d love to learn more about what kind of online business you’ve started and what products you plan to sell.
Looking forward to hearing back!