403 Forbidden - Error - Trying to run a trial payment

Payments + Shipping & Fulfilment
1

Hello!

I need help. I will be launching my website tonight or tomorrow.

I was trying to run a trial payment, and when I press the ‘check out’ button, it shows the following error:

403 Forbidden cloudflare

Can you please help me solve this?

Thank you very much!!!

2

@fini1

That’s a strange error.

  • Are you on the Shopify Plus plan and using a custom checkout/domain SSL certificate?
  • Are you on the pause plan? You can see this in Settings/Billing
  • Is the checkout button you’re using directing to a third-party checkout?
  • What URL appears in the URL box when you try to checkout?
1 Like
3

Hello Trevor,
Now it seems to be working! Thank you.

1 Like