410 (Gone) error when authenticating request in custom remix web app.

Retired Boards Appdev Authentication

Topic summary

A developer encounters a 410 (Gone) HTTP error when attempting to authenticate Shopify webhook requests in a custom Remix web app.

Technical Details:

  • The issue occurs in an API route designed to handle webhook calls (not for signed-in users)
  • The problem stems from admin.authenticate(request) failing to authenticate properly
  • The authentication consistently returns a 410 status code

Current Status:

  • The original poster has reviewed documentation and forums without finding a solution
  • They were directed to post the issue on the official Shopify Remix app template GitHub repository
  • Unresolved: At least one other developer reports experiencing the identical problem and also found no relevant solutions in the GitHub repository

The discussion remains open with no working solution identified.

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.
1

I am experiencing a 410 (Gone) status when authenticating a request from a Shopify webhook call.

I have created an API route to handle this request with the below code. This route will be called by Shopify when a webhook is triggered. This route is not loaded for a signed in user; rather it is intended on handling API calls to process some data.

export const action: ActionFunction = async ({request}) => {
const {admin} = await authenticate.admin(request);
return null;
}

The issue is the authenticate.admin(request); it never authenticates correctly and results in the HTTP status code of 410 (Gone).

I am still trying to figure out how to resolve this issue even after reviewing forums and docs; any ideas or suggestions would be appreciated.

1 Like
2

Hey @sydneyroosters

Please post this here: https://github.com/Shopify/shopify-app-template-remix

1 Like
3

Will do, thanks.

4

Hey !

Have you been able to fix this ?
I’m having the exact same problem.
I also went here: https://github.com/Shopify/shopify-app-template-remix
but wasn’t able to find anything related.

Thanks !