Hey,
I’m calling DELETE {{STOREURL}}/admin/api/2022-10/customers/XXXXXX.json
and getting a 422 Unprocessable Entity response with no details as to why.
The customer does have orders but they are closed and have been for over a year.
Is there any way to get information on why this is happening?
Topic summary
Attempting to delete a customer via Shopify Admin REST API (DELETE {{STOREURL}}/admin/api/2022-10/customers/{id}.json) returns HTTP 422 Unprocessable Entity with no detailed error.
Context: The customer has orders that are closed and over a year old.
Key finding: Per the API reference, a customer cannot be deleted if they have any existing orders. “Closed” orders still count as existing, regardless of age.
Implication: The 422 response indicates the deletion is blocked due to the presence of orders, not an endpoint or version issue.
Resolution status: The cause is identified; no workaround or alternative (e.g., deleting orders) is provided in the thread. No additional method to retrieve more detailed error information is discussed.
The API reference states “A customer can’t be deleted if they have existing orders.”
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