Don’t worry, it really never happens often. Been on shopify for years and this is only the second time that it’s happened to me. Usually sorted quite quick. ![]()
Topic summary
Widespread HTTP 500 errors prevented access to Shopify Admin and the support chat, blocking logins and admin tasks (e.g., processing/manual orders, store setup). Several screenshots show the 500/error pages.
Actions tried by merchants: cleared cache/cookies, different browsers/devices, restarts. Mixed reports on device impact (some desktop-only, others both desktop and mobile). These steps did not resolve the issue.
Status page progression: initially reported all systems operational, then updated to “The admin is not loading correctly for some stores,” indicating an incident under investigation.
Community guidance: this is a server-side issue (HTTP 500 = internal server error) and not user-resolvable; waiting was advised.
Official update: Shopify staff later confirmed the store login issue was resolved. Recommended next steps: clear browser cache before logging in; if problems persist, start a new topic with details.
Current state: Marked as resolved by Shopify. No further unresolved action items noted, aside from attempting cache clear or reporting continuing issues.
same here
I can’t able to login in to my amin account I’am getting 500 error what is this, when i tried to log in to my account I’ve done everything clear cookies changed server, restart computer nothing is working, What is this?