502 Bad Gateway error - 06/05/2024 Resolved

[jeffrey_ggshard]

My admin page is not loading with 502 Bad Gateway error… Any one else?

[KeithC517]

Tired accessing store but not working. Website works. www.shopifystatus.com says everything is fine. But just the admin page can’t be reached. This is for multiple Shopify stores. Anyone else in the same boat?

Edit: now it says 502 Bad Gateway
Edit2: Issue recognized on shopifystatus.com
Edit 3: back online! (10 minutes after starting thread)

[Ethereal3]

Yes having same issue. Whole site is down.

[t0ru]

Me too, I’m getting 504 gateway time-out

[Ethereal3]

Same issue. Whole site is down.

[mtimms]

Same here, cannot log into my admin panel

[optijack]

Same. just happened. was uploading products halfway.

[vanessajane]

Same. Shopify status page says all systems are working as intended. Second time this week this is happening.

[Chris_Donahue]

Yes - same here. Cannot get into admin site on web or phone. Clearly an outage of some sort.

[optijack]

Yea same. whole site is down. hopefully it goes up soon.

[WonkosGames]

We’re also having this issue. 502 and 504 errors while attempting to receive items.

[JLuc96]

Same here.

[TPL178]

Same

[JustinNJ]

504 on the front end, 502 on the back.

Status says everything is fine.

[imafkingmarine]

Same and when I refresh I get the occasional 500 Error

[RockyKnollFarm]

Yes, getting 502 bad gateway on the platform interface and 504 bad gateway for our website. When attempting to contact Shopify 24/7 support I’m getting this message:

Unexpected Server Error

[AnasAziz]

Same here

[KalonBath]

Same error here.

[ryan_hazzard]

I’m having the same issue.

[Rpollzzie]

Same here.. app is not working on mobile device or computer either.