A problem repeatedly occured on "https:www.urbandi.com/cart/add".

Shopify Discussion

Topic summary

A user reports that the “add to cart” functionality is not working specifically on Safari browser.

Suggested troubleshooting steps:

  • Test in Safari’s Private Window mode to rule out cache issues
  • Clear Safari’s website data: Safari > Preferences > Privacy > Manage Website Data, then remove the store’s cached data
  • Check for JavaScript errors by enabling Safari’s Develop menu (Safari > Preferences > Advanced) and opening the JavaScript Console

The issue appears isolated to Safari, suggesting it may be browser-specific cache or JavaScript compatibility problem rather than a site-wide cart malfunction.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Why adding to cart is not working on safari browser?

2

Hi @Brian5

If it doesn’t work only in Safari, it may be cache. You can try the following steps:

Test Without Cache

  1. Open a Private Window (File > New Private Window) and try again.
  2. Clear website data: Safari > Preferences > Privacy > Manage Website Data > Remove your store’s data.

Check for JavaScript Errors

  1. Open Safari and go to your website.

  2. Enable the Develop Menu:

    Go to Safari > Preferences > Advanced and check Show Develop menu in menu bar.

  3. Click Develop > Show JavaScript Console and check for errors.