Hi, I bought a domain name for my shopify store but when i try to connect it it says
“A site with that domain name already exists”
Hey @JoniR .
Thanks for reaching out.
If you have recently purchased a domain from a third-party domain provider and received the error message “**A site with that domain name already exists”, we will need you to reach out to our support.
Since I cannot authenticate you for the store in question using our Community forums due to the sensitive information that would need to be shared. It would be best to login to your store using our Contact Us page. This will allow us to securely verify you as the store owner before directly speaking with a Support Advisor about the domain you are trying to connect.
Once you successfully login, you will directed to our Help Center - type in what you would like assistance with in the search bar to locate the option to Get Support under the search results.
Let me know if you have any questions.