I am looking to use both the abandoned cart and abandoned checkout automation. I am using the Shopify mail app for this and set up the automations through the marketing > automations tab on the Shopify website. I am using the default automations from fhopify for both and haven’t changed any settings…

Assuming a customer has added to cart, and abandons checkout in the same session, the customer would only receive the abandoned checkout email. If a customer has added to cart, abandons the cart, and 4 hours later recieved an abandoned cart email, comes back and abandons a checkout, the abandoned c…

Abandoned cart & Abandoned checkout email automation

Shopify Plus

TJ_F July 31, 2024, 2:28pm 3

As long as you are using the default steps that are provided in the templates, this will not happen, as they are designed to work together.

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Abandoned cart & Abandoned checkout email automation

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