Abandoned Cart Disabled For Checkout API

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi there,

I run a marketplace that is custom built and as such we create checkouts for various stores using the checkout API.

When we create a checkout for a store and provide the email, a customer will be opted in for abandoned cart marketing from the store itself (if the store has this set up of course).

Is there a way to disable this? We want to run our own abandoned cart emails with a third party and don’t want a customer to be receiving 2 emails. 1 from us and 1 from the store itself.

Jake

2

For anyone else having this problem, I think I have solved it.

When creating a checkout via the API, you don’t have to specify an email address upon creation, only upon completion.

As such, leave the email address out of any API calls until the checkout is actually completed.

That way, the Shopify vendor does not get the email address unless a purchase is made and you can then capture it on your server however you like.

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