abandoned checkout sms

Shopify Apps
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1

I have an SMS app in Shopify that sends messages when certain events are triggered. Now, I want to send an SMS when there is an abandoned cart or checkout. How can I achieve this?

2

Hi @sanjogkarki947 ,

Thanks for reaching out to the community with your question. This is MooseDesk - An ideal Helpdesk Solution that aligns perfectly with your Start-up.

Regarding to your question, I recommend you should try Omnisend Email Marketing & SMS. It can help you send SMS notifications for abandoned carts or checkouts. Take a look at some highlight features that meet your needs:

  • Automated SMS and email campaigns.
  • Abandoned cart SMS and email workflows.
  • Easy-to-use drag-and-drop editor.
  • Comprehensive reporting and analytics.

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Moreover, if you are looking for FREE Helpdesk App to streamline your customer support, I recommend trying MooseDesk. With MooseDesk, you can easily manage and resolve all customer inquiries in one comprehensive ticketing system. Additionally, you can create FAQ pages with appealing templates and customize a self-service widget to quickly resolve common customer issues.

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So this is my answer to your question. If this is helpful for you, please let me know by giving MooseDesk a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

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3

I already have build my own app for sms service..i want to integrate it in my app

4

Hello @sanjogkarki947

You can set up a cron job to check the number of abandoned checkouts. This job will retrieve all abandoned checkout data for a specific period. If abandoned checkout data is found, you can send messages through your app. For that, you can use the below API.

curl -X GET "https://your-development-store.myshopify.com/admin/api/2024-04/checkouts.json?created_at_max=2013-10-12T07%3A05%3A27-02%3A00" \
-H "X-Shopify-Access-Token: {access_token}"

For more Info, You can refer to the API https://shopify.dev/docs/api/admin-rest/2024-04/resources/abandoned-checkouts#get-checkouts?created-at-max=2013-10-12T07:05:27-02:00

Or you can use Shopify Flow app. in flow app there have abandoned checkout trigger where you can create own action for trigger SMS through your APP

If the solution presented meets your needs and addresses your query effectively, I encourage you to accept it as the chosen answer. This will acknowledge the support you received and aid fellow community members in identifying reliable and effective solutions for their similar concerns.
Thank you.

5

Hello @sanjogkarki947

https://apps.shopify.com/all-in-one-sms? The only app available on shopify app store with multiple SMS Gateways integrated to choose from.
it has abandoned cart notification on SMS.