Hey guys! Im using this as a desperate attempt to find a quick solution aswell as to vent about this whole problem. About the situation: During the past 7-12 days, ive had repeated problems with customers being unable to fully place an order. Customers proceed to checkout, fill in all their detai…

A lot of people have this problem, any solution yet?

Sadly no. Shopify is claiming that the issue has been fixed and that there is no active error with the “checkout” page. Really frustrating. They expect us, as customers, to ask our customers to give somewhat of a bug report so that they can see if its an actual error or not. This is the dumbest thin…

I’m having the same issues! I get 3-4 abandoned checkouts per customers (which indicates that they retry to purchase the product) and my conversion rate suddenly dropped alot, look at these numbers. There is 100% a bug going on, we e-commerce dudes know perfectly if there is something wrong by feel …

Couldnt agree more! We spend hours a day looking at the numbers (ATC, CR, etc) & do so for month and years. You can tell if something is wrong just by intuition. Saldy, shopify is demanding bug reports before doing anything. I think we, as sellers should complain louder and more publicly (via twitte…

Hi bro, just want to know if this is fixed or not, because I’m having the same issue now!

I’m having the same trouble. Is Shopify now acknowledging the issue and working to fix?

I am also having the same issue. Customers getting stuck on the loading page. Very frustrating, especially when these are high priced items, causing my customers that are purchasing in my shop, going home to try online, then coming back in. I try to help over the phone, with no luck. Losing out on r…

"Abandoned Checkouts" - Customers stuck in loading, shopify Bug

Payments + Shipping & Fulfilment

Jeanclo September 20, 2022, 12:08pm 5

All my payment gateways are working btw

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"Abandoned Checkouts" - Customers stuck in loading, shopify Bug

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